Our Vaso urns are treated with all the respect and care you’d expect of a vessel designed to carry and treasure your loved ones. When you open the shipper you’ll find a beautiful, reusable, Vaso presentation box that protects our divine vessels as they travel. Vaso urns are also wrapped in recycled sheep wool and cocooned in a bed of loose wool to create a safe and supportive environment for every step of their journey. The wool is sourced here in Aotearoa New Zealand and can be reused for a multitude of things from craft and cushion stuffing to blister protection.
Generally a standard cremation urn holds 2-3 kilograms of ashes. But not all people are the same, so Vaso urns have been designed in three shapes and sizes (1, 2 & 3) to suit the various ages, stages and body types. The different designs vary in their capacities, so please check each urns particular specifications to ensure it’s appropriate for your needs.
In general:
1 - our largest Vaso urn is designed to house the ashes of a fully grown adult (up to 3 kilograms of ashes).
2 - our middle sized Vaso urn can house the ashes of a child or teen (up to 1.5 kilograms of ashes).
3 - our smallest Vaso urn would be appropriate for the ashes of an infant or baby (up to 1 kilogram of ashes). Size 3 Vaso urns would also be suitable for most household pets.
All our size 1 and 2 urns (large and medium) will be packaged and shipped in our 'Large' box which measures 41cm long x 29cm wide x 30cm high. In general, these larger urns weigh between 1.5 and 2.6kgs.
All our size 3 urns (small and momento series urns) will be packaged and shipped in our 'Small' box measuring 26cm long x 22cm wide x 22.5cm high. In general, these urns weigh between 0.38 and 1.1kgs.
Yes — we ship internationally. At checkout, simply select your country. If your region isn’t listed or you encounter issues, email us directly on hello@vaso.world and we’ll assist.
We ship globally from Aotearoa New Zealand. Domestic shipping across NZ typically takes 1-2 business days; international deliveries generally take 2-3 days but may take up to 1 week depending on destination and customs. We offer standard shipping rates depending on destination as a way of providing certainty of cost. Shipping rates can be found here. All our shipping is offset with native tree planting around Aotearoa New Zealand through the amazing tree planting programme Trees That Count.
If you would like to buy two or more Vaso urns, please reach out to us directly and we can arrange packing and shipping together. Contact us at hello@vaso.world.
All Vaso urns are made from beautiful, sustainable natural clay. They are hand thrown, fired and glazed on the inside only to create a gritty, natural texture. Each piece varies slightly in form and colour.
Many of us have experienced the heartbreak of not being there when a loved one dies or not being able to get to a special funeral or memorial - it feels like a double blow! For some people, the thought of having some of their loved one’s ashes close by can make up for not being there. So we designed small sharing vessels to enable portions of ashes to be shared with family members or friends. They’re easily transportable and provide a beautiful and unique keepsake. They can also be used to house ashes in multiple treasured places.
We’re really conscious of the place we call home and the need to create as light a footprint as possible. So we’ve tried to source all our clay and packaging from natural, sustainable or recycled materials. Being from Aotearoa New Zealand means we have to ship our precious vessels around the world so we’re offsetting our carbon footprint by planting trees with Trees that Count.
Yes — we understand the desire to honour loved ones uniquely, so we offer custom engraving as a way to personalise your Vaso urn. Please get in touch with us if you would like to commission a custom Vaso urn engraved with your loved one's name, initials or special message.
You can also include small tokens, handwritten notes, or personal items inside each of our handcrafted vessels creating a unique and beautiful tribute to reflect the individual being honoured.
Our urns are only glazed internally and left with a natural clay texture on the outside. Gently dust them with a soft cloth. Avoid placing them in direct sunlight or in damp, high‑humidity areas to keep the clay stable over time.
Absolutely. For scattering, we recommend using a Memento urn (size 3) to portion ashes thoughtfully. Our larger sized urns are ideally designed for display in your home. But we understand the desire to bury your loved one in something beautiful and natural clay is a perfect option for either internment or burial.
Since our urns are one‑of‑a‑kind, we accept returns only if an item arrives damaged. Please inspect on arrival and contact us immediately at hello@vaso.world. We’ll assess for a repair or replacement and cover return shipping costs. For peace of mind, read our full refund policy on the site.
Yes - you're welcome to visit our showroom Wellington, Aotearoa New Zealand - just email hello@vaso.world.
If you're living elsewhere in the world, we can easily share detailed imagery, measurements, and arrange video consultations to help you choose with confidence.
Yes absolutely. At Vaso we believe pets are important family members and deserve to be honoured as such. Our size 3 Vaso urns work wonderfully for most small to medium-sized pets. We also feature a dedicated pet collection, carefully shaped and scaled for beloved animals.
At Vaso, we’re here to support you. Read our helpful blog, “Choosing the right cremation urn for your loved one” (May 8, 2025), authored by our founder Bridgit Sissons, for insight on size, symbolism, and selecting an urn that feels meaningful. You can also email us directly for personalised advice on hello@vaso.world.